FAQ
ibodycare Product FAQs
Are ibodycare products safe for all ages?
Yes, we only use natural and safe ingredients. We never use parabens, GMOs, sulfates, hormone disruptors, biomutagens, or harmful additives. If we use preservatives, they are the safest and least allergenic available.
Are ibodycare products cruelty-free?
Yes, they are made with natural, cruelty-free, and non-GMO ingredients.
Where are ibodycare personal care products made?
All personal care products, such as lotions, balms, and masks, are made in the USA.
Do ibodycare products contain soy-derived ingredients?
No, ibodycare products do not contain soy. We prioritize using natural ingredients that are safe for those with soy sensitivities or allergies.
Are ibodycare products free from hormone disruptors?
Yes, we avoid additives that could disrupt hormone balance. Our packaging is also BPA-free.
Customer Service FAQs
How can I contact ibodycare for assistance or to place an order?
We’re here to help and make your experience as smooth as possible. You can reach us through:
- Email: Visit our Contact Us page and include your Order Confirmation Number for inquiries.
- Phone: Check our website for the most up-to-date contact numbers.
- Live Chat: Use the live chat feature on our website for quick assistance.
- Social Media: Message us on Facebook, Instagram, or LinkedIn for support.
How do we ensure your protection and satisfaction?
At ibodycare, we take pride in offering products and services that meet our high standards for safety, quality, and effectiveness. Here’s what we do to ensure your trust:
- Trusted Brands: We partner with brands that share our commitment to quality and effectiveness, ensuring the products we carry meet high standards.
- Competitive Pricing: We work hard to offer great value and price matching when applicable.
- Customer Confidence: Read our reviews and BBB ratings to see why customers trust us.
- Flexible Financing: Shop Pay and PayPal options make larger purchases more manageable.
- Personalized Support: Our team is here to guide you every step of the way, from questions to post-purchase care.
Shipping and Delivery FAQs
Does ibodycare use eco-friendly packaging?
Yes, sustainability matters to us. We use recyclable plastic bottles and other eco-friendly materials wherever possible.
Tracking says delivered, but I don’t have my package. What should I do?
- Check the tracking status for details on the delivery location.
- Look around your property, including porches, side doors, or garages.
- If the package is still missing, contact the shipping company directly.
- If theft is suspected, file a police report and share it with us through the Contact Us page. We’ll help resolve the issue.
Return Policy FAQs
What is ibodycare’s return policy?
If your purchase doesn’t meet your expectations, visit our Returns Page to start the process. We aim to make it straightforward and hassle-free.
Warranty FAQs
What warranties are offered on ibodycare products?
Each product comes with its own warranty. For full information, visit our Warranty Page.
Updates and Information FAQs
How can I stay updated with the latest from ibodycare?
Sign up for our newsletter to get news, promotions, and updates delivered straight to your inbox.
How can I become an influencer or affiliate for ibodycare?
Submit your application. We’d love to partner with people passionate about sharing our products.
Where can I connect with ibodycare on social media?
Follow us on Facebook, YouTube, Instagram, Pinterest, and LinkedIn to stay connected.