Price Matching

ibodycare Price Matching Policy

What is the retailer's best price guarantee policy?

What is the Retailer's Best Price Guarantee Policy?

Our retailer's best price guarantee offers you a full six months after purchase to request a price match. To qualify, please provide proof of the lower price, such as a website link.

Here are key points of the policy:

  • Eligible Items: The product must be in stock on the competitor's website.
  • Eligible Competitors: Only online retail stores qualify. Stores like Costco or direct-from-manufacturer sites do not.
  • Exclusions: Promotions like "buy one get one free" aren't eligible. Brands under price protection are also excluded from this guarantee.
  • Site Restrictions: Liquidator and auction sites such as Overstock or eBay are not eligible.
  • Requirements: The competitor must be an authorized retailer abiding by standard Minimum Advertised Price (MAP) policies.
  • Total Cost: The price guarantee covers the total cost including the product price, tax, and shipping.

Note that promotional coupons can't be used in conjunction with a price match, and certain financing methods transactions are not eligible.

By meeting these conditions, you can confidently request a price match and ensure you're getting the best deal available.

Found a lower price and want us to send you an invoice to match it?

We know our community includes smart and savvy shoppers!  Give us the chance to show you excellent service at great prices, and choose ibodycare for your purchase!

How can customers qualify for the best price guarantee?

How to Qualify for Our Best Price Guarantee

Step 1: Place Your Order

Browse our website and select the item you wish to purchase. Place your order confidently, knowing that you’re already on your way to securing the best price online.

Step 2: Monitor Competitor Prices

After your purchase, keep an eye on other retail websites, including big names like Amazon, Walmart, and Target. If you find a lower price for the same item within six months of your purchase, our guarantee covers you!

Step 3: Document the Lower Price

Make sure to take a screenshot or save a link that clearly shows the competitor’s lower price. Ensure the screenshot includes the date and time, as well as all relevant product details for verification.

Step 4: Contact Us

Email our customer support at [email protected]. Include your Order Confirmation Number and the documentation of the lower price you found.

Step 5: Enjoy Your Refund

Once we verify the lower price, we will refund you the difference promptly. This ensures you always get the best deal possible, straight to your account.

Custom Orders and More

If you're having difficulty finding the item you want or need custom options, don't hesitate to contact us. Call or email our support team, and we’ll create a personalized, low-price quote just for you!

By following these easy steps, you can rest assured you’re getting the absolute best price. Any questions? Reach out to us—we’re here to help!

    We hope you enjoy shopping in our store, getting great service, and joining our community of satisfied customers!